Returns Policy

RETURNS & REFUNDS

RETURN POLICY

Within 15 days of purchase, if a customer has a change of mind the product can be returned only TopCaddy providing:
  • The product is completely unused and brand new 
  • It is in original packaging 
  • The owner pays the return freight to TopCaddy's Warehouse
  • A return authority is obtained from info@topcaddy.com.au 

As part of our strong commitment to our customers, TopCaddy offers free delivery on warranty spare parts and comprehensive DIY videos. In certain circumstances, authority will be given to send the cart to our preferred service centre for repair, freight free. The cart must be sent in its original carton to be accepted.